Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Lebanon (OR); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Comprehensive benefits

Career development opportunities

Résumé du poste

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the first welcome for every client. You will greet clients, manage scheduling, and support office operations alongside tax professionals in an in-person setting.

This role offers training and a path into tax preparation or office leadership, with evenings and weekend shifts during tax season. Join a team that values care, confidentiality, and professional client experiences.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams) and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Interpersonal skills

Communication

Multitasking

Organizational skills

Team collaboration

Confidentiality

Formation

High school diploma / GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the first welcome for every client. You will greet clients, manage scheduling, and support office operations alongside tax professionals in an in-person setting.

This role offers training and a path into tax preparation or office leadership, with evenings and weekend shifts during tax season. Join a team that values care, confidentiality, and professional client experiences.