Seasonal Front Desk & Client Relations Specialist

H&R Block, Inc.; Monterey (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Monterey, CA for in-person client support. You will greet clients, manage check-ins, and coordinate with tax professionals to match clients with the right service.

This role offers training and a path into tax preparation or office leadership. Requirements include strong communication, multitasking, and experience in fast-paced client-focused environments; evenings and weekends availability during tax season is

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools (e.g., Microsoft Office, Teams).

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal skills

Multitasking

Organization

Basic computer skills

Evenings/weekends availability

Education

High school diploma / GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Monterey, CA for in-person client support. You will greet clients, manage check-ins, and coordinate with tax professionals to match clients with the right service.

This role offers training and a path into tax preparation or office leadership. Requirements include strong communication, multitasking, and experience in fast-paced client-focused environments; evenings and weekends availability during tax season is