Seasonal Front Desk & Client Experience Specialist

H&R Block, Inc.; Port Richey (FL); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. in Port Richey, FL is hiring a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, answer calls, schedule appointments, and guide clients to the right tax professional.

The role supports daily office operations and document intake in a fast-paced environment. This in-person position requires strong communication, multitasking, and attention to detail, with evening and weekend availability during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Detail-oriented with strong organizational skills.
• Comfort with basic computer programs (Office, Teams, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including document scanning.
• Maintain office organization and cleanliness.
• Support daily operations with the team.
• Protect sensitive client information with confidentiality.

Skills

Customer service

Interpersonal communication

Multitasking

Attention to detail

Microsoft Office / scheduling tools

Evenings/weekends availability

Education

High school diploma / GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. in Port Richey, FL is hiring a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, answer calls, schedule appointments, and guide clients to the right tax professional.

The role supports daily office operations and document intake in a fast-paced environment. This in-person position requires strong communication, multitasking, and attention to detail, with evening and weekend availability during tax season.