Seasonal Front Desk & Client Experience Specialist

H&R Block, Inc.; Morgantown (KY); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block in Morgantown, KY is seeking a seasonal Client Service Professional / Receptionist to greet clients and coordinate daily office operations. You will answer calls, schedule appointments, check-in clients, and connect them with the right tax professional.

This in-person role supports a fast-paced tax-season environment, requires strong interpersonal skills, multitasking, and meticulous attention to detail. Availability evenings and weekends is preferred.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and professional communication.
• Ability to multitask and prioritize tasks.
• Detail-oriented with organizational skills.
• Familiarity with basic computer programs (Microsoft Office, Teams, scheduling systems).

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain clean, organized office to support client experience.
• Collaborate with tax professionals and team members.
• Handle confidential client information with care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Attention to detail

Office software

Education

High school diploma/GED

Job description

H&R Block in Morgantown, KY is seeking a seasonal Client Service Professional / Receptionist to greet clients and coordinate daily office operations. You will answer calls, schedule appointments, check-in clients, and connect them with the right tax professional.

This in-person role supports a fast-paced tax-season environment, requires strong interpersonal skills, multitasking, and meticulous attention to detail. Availability evenings and weekends is preferred.