Seasonal Front Desk & Client Experience Pro

H&R Block, Inc.; Palm Harbor (FL); Vor Ort; USD 23.000 - 29.000; Teilzeit

Benefits dieser Stelle

Competitive pay

Benefits during season

Training and support

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in Palm Harbor, FL. This in-person role involves scheduling, check-in, and collaboration with tax professionals to ensure a smooth client experience.

Ideal candidates will have strong communication and multitasking abilities, with comfort using Microsoft Office and scheduling tools. Evening and weekend availability during tax season is required.

Qualifikationen

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Comfort with basic computer programs and scheduling tools.

Aufgaben

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office cleanliness and organization for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion and care.

Kenntnisse

Customer service

Interpersonal skills

Multi-tasking

Communication

Office etiquette

Ausbildung

High school diploma/GED or equivalent

Experience in hospitality / customer service

Tools

Microsoft Office

Scheduling systems

Teams

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in Palm Harbor, FL. This in-person role involves scheduling, check-in, and collaboration with tax professionals to ensure a smooth client experience.

Ideal candidates will have strong communication and multitasking abilities, with comfort using Microsoft Office and scheduling tools. Evening and weekend availability during tax season is required.