Seasonal Front Desk & Client Experience Concierge

H&R Block, Inc.; Deerfield Beach (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage scheduling in our Deerfield Beach office. You will support daily operations, direct clients to the right tax professional, and handle intake while maintaining a professional, confidential environment.

This in-person, seasonal role offers opportunities to learn tax processes and advance into tax preparation or office leadership with training and support.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with clients and team.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and provide a professional first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure daily operations run smoothly.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Communication

Computer literacy

Education

High school diploma / GED

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage scheduling in our Deerfield Beach office. You will support daily operations, direct clients to the right tax professional, and handle intake while maintaining a professional, confidential environment.

This in-person, seasonal role offers opportunities to learn tax processes and advance into tax preparation or office leadership with training and support.