Seasonal Front Desk & Client Concierge — Tax Season

H&R Block, Inc.; Andover (MN); On-site; USD 16,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-ins, and coordinate scheduling in person at our Andover, MN office.

You will support daily office operations, work with tax professionals, and gain exposure to tax preparation and leadership paths while committing to evenings and weekend shifts during tax season. The role emphasizes confidentiality, professionalism, and teamwork with competitive pay.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Education

High school diploma or GED

Tools

Scheduling software

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-ins, and coordinate scheduling in person at our Andover, MN office.

You will support daily office operations, work with tax professionals, and gain exposure to tax preparation and leadership paths while committing to evenings and weekend shifts during tax season. The role emphasizes confidentiality, professionalism, and teamwork with competitive pay.