Seasonal Front Desk & Client Concierge (In-Person)

H&R Block; Beaumont (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the in-office face for clients. You will manage scheduling, support daily operations, and work with tax professionals to guide clients to the right services.

This in-person role requires strong communication, multitasking, and client-service excellence. Evening and weekend availability during tax season is expected, with room to grow into broader office leadership.

Qualifications

• Experience in a fast-paced client-focused environment.
• Strong communication and teamwork abilities.
• Ability to manage multiple tasks and stay organized.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake, including scanning documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal

Communication

Multitasking

Organizational

Computer skills

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the in-office face for clients. You will manage scheduling, support daily operations, and work with tax professionals to guide clients to the right services.

This in-person role requires strong communication, multitasking, and client-service excellence. Evening and weekend availability during tax season is expected, with room to grow into broader office leadership.