Seasonal Front Desk & Client Concierge — In-Person

H&R Block, Inc.; Washington; On-site; USD 24,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Benefits package

401(k) plan

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office, handling check-ins, scheduling, and general operations in person during tax season.

The role offers an opportunity to grow into tax preparation or office leadership through training and teamwork. The position requires strong communication and multitasking, with availability for evenings and weekends.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interaction.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through in office tasks.
• Familiarity with Microsoft Office, Teams, and scheduling systems.
• Willingness to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer calls, schedule appointments, and match clients with the appropriate tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Communication

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Education

High school diploma

Tools

Microsoft Office

Scheduling systems

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office, handling check-ins, scheduling, and general operations in person during tax season.

The role offers an opportunity to grow into tax preparation or office leadership through training and teamwork. The position requires strong communication and multitasking, with availability for evenings and weekends.