Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Vancouver (WA); Vor Ort; USD 24.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Vancouver, WA. You will greet clients, manage check-in, schedule appointments, and coordinate with tax professionals to ensure smooth daily operations.

The role offers in-person work with training and support. Ideal candidates are customer-focused, able to multitask, and comfortable using Microsoft Office, Teams, and scheduling systems.

Qualifikationen

• Experience in fast-paced, client-focused environments.
• Strong interpersonal and communication skills.
• Ability to multitask and stay organized.
• Comfort with basic computer tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Customer service

Multitasking

Communication

Teamwork

Confidentiality

Office software

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Vancouver, WA. You will greet clients, manage check-in, schedule appointments, and coordinate with tax professionals to ensure smooth daily operations.

The role offers in-person work with training and support. Ideal candidates are customer-focused, able to multitask, and comfortable using Microsoft Office, Teams, and scheduling systems.