Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Sacramento (CA); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Life balance support

Job summary

H&R Block, Inc. in Sacramento seeks a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, answer calls, and coordinate with tax professionals. This in-person role emphasizes friendly, professional client interactions and smooth daily office operations.

You’ll work with a team during tax season, gain exposure to tax preparation paths, and have opportunities for advancement through training and performance. Evening/weekend availability is expected.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with team collaboration.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication

Multitasking

Organization

Computer literacy

Evenings/weekends availability

Education

High school diploma / GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Sacramento seeks a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, answer calls, and coordinate with tax professionals. This in-person role emphasizes friendly, professional client interactions and smooth daily office operations.

You’ll work with a team during tax season, gain exposure to tax preparation paths, and have opportunities for advancement through training and performance. Evening/weekend availability is expected.