Tax-Season Front Desk Pro | Client Concierge

H&R Block, Inc.; Sacramento (CA); In loco; USD 23.000 - 37.000; Part-time

Descrizione del lavoro

H&R Block, Inc. in Sacramento seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations alongside tax professionals. This in-person role emphasizes a welcoming client experience and teamwork during tax season.

Ideal candidates excel in fast-paced settings, communicate clearly, and are comfortable with basic office software, with opportunities for growth into tax preparation or leadership roles.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage multiple priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Conoscenze

Interpersonal skills

Communication

Multitasking

Organizational skills

Office software

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block, Inc. in Sacramento seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations alongside tax professionals. This in-person role emphasizes a welcoming client experience and teamwork during tax season.

Ideal candidates excel in fast-paced settings, communicate clearly, and are comfortable with basic office software, with opportunities for growth into tax preparation or leadership roles.