Seasonal Front Desk Receptionist – Tax Office

H&R Block, Inc.; Claremont (NH); Presencial; USD 19.000 - 25.000; Tempo parcial

Resumo da vaga

H&R Block, Inc. in Manchester NH is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and room to grow into tax prep or office leadership.

You will handle check-ins, route clients to the right tax professional, maintain a tidy, professional office, and collaborate with tax professionals while safeguarding confidential information.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with a professional client service approach.
• Ability to multitask and manage competing priorities throughout the day.
• Attention to detail and strong organizational skills.
• Comfort using basic computer programs and scheduling tools (Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conhecimentos

Client service mindset

Interpersonal communication

Multitasking

Organizational skills

Microsoft Office/Teams proficiency

Scheduling systems

Evenings/weekends availability

Formação

High school diploma/GED

Ferramentas

Microsoft Office

Teams

Scheduling software

Descrição da vaga

H&R Block, Inc. in Manchester NH is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and room to grow into tax prep or office leadership.

You will handle check-ins, route clients to the right tax professional, maintain a tidy, professional office, and collaborate with tax professionals while safeguarding confidential information.