Seasonal In-Person Client Concierge & Front Desk

H&R Block, Inc.; Haverhill (NH); Presencial; USD 21.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Comprehensive benefits

Training provided

Descripción de la vacante

H&R Block, Inc. in Manchester, NH is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person during tax season.

You will work with tax professionals to match clients with the right expert, handle check-in and intake, and maintain a welcoming, organized office environment. This role offers in-person work and opportunities to grow into tax preparation or leadership.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally
• Ability to multitask and manage competing priorities throughout the day
• Organizational skills with attention to detail and follow-through
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems)
• Availability to work evenings and weekends during tax season

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conocimientos

Client service

Communication

Multitasking

Organization

MS Office

Scheduling

Confidentiality

Teamwork

Evening/weekend

Fast-paced

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Manchester, NH is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person during tax season.

You will work with tax professionals to match clients with the right expert, handle check-in and intake, and maintain a welcoming, organized office environment. This role offers in-person work and opportunities to grow into tax preparation or leadership.