Front Desk & Client Service Professional (Seasonal)

H&R Block, Inc.; Flagler Beach (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You will manage client check-in, schedule appointments, and support daily office operations in person at our Flagler Beach location.

With training, this role can lead to tax‑season opportunities or office leadership. You’ll work with tax professionals to ensure a smooth, professional client experience and protect sensitive information.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using Microsoft Office, Teams and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Multitasking

Team collaboration

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You will manage client check-in, schedule appointments, and support daily office operations in person at our Flagler Beach location.

With training, this role can lead to tax‑season opportunities or office leadership. You’ll work with tax professionals to ensure a smooth, professional client experience and protect sensitive information.