Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Summersville (WV); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations in person during tax season. You will assist with check-ins, document handling, and coordinating with tax pros to ensure a smooth client experience.

Training is provided, and this role offers a pathway toward tax preparation or office leadership. The position requires strong communication, multitasking, and organizational skills, with

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Multitasking

Organizational skills

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations in person during tax season. You will assist with check-ins, document handling, and coordinating with tax pros to ensure a smooth client experience.

Training is provided, and this role offers a pathway toward tax preparation or office leadership. The position requires strong communication, multitasking, and organizational skills, with