Seasonal Front Desk & Client Care Specialist

H&R Block, Inc.; Anderson (CA); On-site; USD 23,000 - 37,000; Part time

Benefits offered by this job

Medical coverage

Prescription coverage

401(k) plan

Employee assistance

Fitness center access

Associate discount

Travel insurance

Tax prep benefit

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, scheduling, and daily office operations, working with tax professionals to ensure a smooth client experience.

The role requires availability evenings and weekends during tax season and is in-person. Training provided with opportunities to grow into tax prep or office leadership.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and handle competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (Office, Teams, scheduling).

Responsibilities

• Greet clients and create a welcoming first impression at the office.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced env

Interpersonal skills

Multitasking

Organizational skills

Office software proficiency

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, scheduling, and daily office operations, working with tax professionals to ensure a smooth client experience.

The role requires availability evenings and weekends during tax season and is in-person. Training provided with opportunities to grow into tax prep or office leadership.