Seasonal Front Desk & Client Care Specialist

H&R Block, Inc.; Orange (CT); Sur place; USD 21 000 - 25 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Bridgeport, CT. This in-person role handles client check-in, scheduling, and daily operations alongside tax professionals.

The position requires strong communication, multitasking, and confidentiality, with evenings/weekends during tax season. This role offers an entry point into tax preparation or leadership within a busy client-focused environment.

Qualifications

• Must have experience in fast-paced, client-centric environments.
• Excellent interpersonal and communication skills to serve clients professionally.
• Able to multitask and manage multiple priorities daily.
• Strong organizational skills and attention to detail.

Responsabilités

• Greet clients warmly and be the welcoming face of the office.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office cleanliness and organization to ensure a professional experience.
• Collaborate with tax professionals and staff for smooth daily operations.
• Handle confidential client information with discretion and care.

Connaissances

Customer service

Multitasking

Professional communication

Team collaboration

Office demeanor

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Bridgeport, CT. This in-person role handles client check-in, scheduling, and daily operations alongside tax professionals.

The position requires strong communication, multitasking, and confidentiality, with evenings/weekends during tax season. This role offers an entry point into tax preparation or leadership within a busy client-focused environment.