Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Bethel (CT); Vor Ort; USD 21.000 - 30.000; Teilzeit

Zusammenfassung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the friendly first impression in our Bethel, CT office. This in-person role will manage client check-ins, scheduling, and office operations, supporting tax professionals and teams.

The position emphasizes confidentiality, strong communication, and multitasking, with duties spanning greeting clients, phone handling, and document intake during tax season.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Interpersonal skills

Customer service

Multitasking

Organizational skills

MS Office

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the friendly first impression in our Bethel, CT office. This in-person role will manage client check-ins, scheduling, and office operations, supporting tax professionals and teams.

The position emphasizes confidentiality, strong communication, and multitasking, with duties spanning greeting clients, phone handling, and document intake during tax season.