In-Person Seasonal Receptionist & Client Concierge

H&R Block, Inc.; Bridgeport (CT); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

H&R Block, Inc. in Bridgeport, CT is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You will manage scheduling, assist office operations, and work with tax professionals to ensure smooth daily activity.

This in-person role offers a path into tax preparation or office leadership with training and support, requiring strong communication, multitasking, and confidentiality when handling client information.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Kenntnisse

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Computer skills

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. in Bridgeport, CT is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You will manage scheduling, assist office operations, and work with tax professionals to ensure smooth daily activity.

This in-person role offers a path into tax preparation or office leadership with training and support, requiring strong communication, multitasking, and confidentiality when handling client information.