Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Thomaston (CT); On-site; USD 21,000 - 28,000; Full time

Job summary

H&R Block in Bridgeport, CT is seeking a seasonal Client Service Professional / Receptionist. You’ll be the welcoming first impression, greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role offers training and a path into tax preparation or office leadership. You’ll handle check-in and document intake, maintain a professional office, and coordinate with the tax team to ensure smooth daily operations.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Bridgeport, CT is seeking a seasonal Client Service Professional / Receptionist. You’ll be the welcoming first impression, greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role offers training and a path into tax preparation or office leadership. You’ll handle check-in and document intake, maintain a professional office, and coordinate with the tax team to ensure smooth daily operations.