Seasonal In-Person Client Concierge

H&R Block, Inc.; Bridgeport (CT); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. in Bridgeport, CT is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office.

You will greet clients, manage check-in, answer calls, schedule appointments, and route guests to the right tax professional, supporting daily operations with professionalism. You will maintain a clean, organized office, collaborate with tax professionals, handle sensitive information confidentially, and contribute to a positive client experience during tax

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Communication

Multitasking

Organization

Scheduling tools

Education

High school diploma/GED

Tools

Scheduling systems

Microsoft Office

Teams

Job description

H&R Block, Inc. in Bridgeport, CT is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office.

You will greet clients, manage check-in, answer calls, schedule appointments, and route guests to the right tax professional, supporting daily operations with professionalism. You will maintain a clean, organized office, collaborate with tax professionals, handle sensitive information confidentially, and contribute to a positive client experience during tax