Seasonal Front Desk & Client Care Specialist

H&R Block, Inc.; Jeffersonville (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and be the friendly face of the office. You’ll manage client check-in, schedule appointments, and support daily operations alongside tax professionals.

This in-person role offers training and growth into tax preparation or office leadership, with evenings and weekends during tax season. If you’re organized, communicative, and comfortable with basic computer tools, you’ll fit right in and

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Proficiency with basic computer programs (Microsoft Office, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Customer service

Interpersonal skills

Multitasking

Organizational skills

Basic computer skills

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and be the friendly face of the office. You’ll manage client check-in, schedule appointments, and support daily operations alongside tax professionals.

This in-person role offers training and growth into tax preparation or office leadership, with evenings and weekends during tax season. If you’re organized, communicative, and comfortable with basic computer tools, you’ll fit right in and