Seasonal Front Desk & Client Care Associate (In-Person)

H&R Block, Inc.; Delhi (LA); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person. You will greet clients, handle check-in, answer calls, and match clients with the right tax professional.

This role offers training and a path into tax preparation or leadership within a supportive team. Evening and weekend availability during tax season is required to ensure exceptional client service.

Formación

• Experience in a fast-paced client-centric environment.
• Strong communication and collaboration with team members and clients.
• Ability to multitask and manage multiple priorities.
• Good organizational skills and attention to detail.
• Familiarity with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Interpersonal skills

Communication

Multitasking

Organization

Basic computer skills

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person. You will greet clients, handle check-in, answer calls, and match clients with the right tax professional.

This role offers training and a path into tax preparation or leadership within a supportive team. Evening and weekend availability during tax season is required to ensure exceptional client service.