Seasonal Front Desk & Client Care Associate

H&R Block, Inc.; Lake Charles (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients and support daily office operations. This in-person role involves greeting, scheduling, document intake, and coordinating with tax professionals to ensure a smooth client experience.

The position supports evenings and weekends during tax season, with growth potential into tax preparation or office leadership through training and teamwork.

Qualifications

• Experience in fast-paced, client-facing environments.
• Strong communication and teamwork skills.
• Ability to multitask and manage priorities.
• Organized with attention to detail and follow-through.
• Proficiency with basic computer programs and scheduling tools.
• Willingness to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and set a professional first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including documents scanning and organizing.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal Skills

Multitasking

Detail Oriented

Office Software

Evenings & Weekends

Education

High School Diploma

Tools

Microsoft Office

Scheduling Systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients and support daily office operations. This in-person role involves greeting, scheduling, document intake, and coordinating with tax professionals to ensure a smooth client experience.

The position supports evenings and weekends during tax season, with growth potential into tax preparation or office leadership through training and teamwork.