Seasonal Front Desk & Client Care Specialist

H&R Block, Inc.; Lake Hills (TN); Vor Ort; USD 21.000 - 30.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly first impression for every client. This in-person role involves managing client check-in, scheduling, and supporting daily office operations alongside tax professionals.

Training is provided, with potential growth into tax preparation or office leadership. The position requires evenings and weekends during tax season, delivering a professional, confidential client experience in a collaborative

Qualifikationen

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication abilities.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and follow-through.
• Familiarity with basic computer programs (e.g., Microsoft Office, Teams, scheduling tools).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression in the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain a clean and organized office to support a smooth client experience.
• Collaborate with tax professionals and team members to support daily operations.
• Handle sensitive client information with confidentiality and discretion.

Kenntnisse

Interpersonal skills

Multitasking

Office software

Attention to detail

Ausbildung

High school diploma/GED

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly first impression for every client. This in-person role involves managing client check-in, scheduling, and supporting daily office operations alongside tax professionals.

Training is provided, with potential growth into tax preparation or office leadership. The position requires evenings and weekends during tax season, delivering a professional, confidential client experience in a collaborative