Seasonal Front Desk Agent: Warm Guest Service

Shamin Hotels Master; Virginia Beach (VA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Pet insurance

Gym membership discounts

Paid time off

Paid holidays

401K plan with company match

Employee discounts

Job summary

Shamin Hotels in Virginia Beach is seeking a Guest Service Agent for seasonal front desk duties. You will greet guests, check in/out, reserve rooms, and answer questions about the area.

The role requires a high school diploma or GED, strong time management, attention to detail, and reliable transportation. You will handle payments and assist guests with services to ensure a positive stay.

Qualifications

• Proven experience as a front desk agent preferred.
• Prioritization and time management skills required.
• Working quickly without compromising quality.
• Attention to Detail skills required.

Responsibilities

• Greets, registers, and assigns rooms to guests.
• Issues room key and escort instructions to Bell person or guest.
• Date-stamps, sorts and racks incoming mail and messages.
• Transmits and receives messages via telephone, fax and switchboard.
• Answers inquiries about hotel services, registration and directions.
• Keeps records of room availability and guests’ accounts.
• Computes bill, collects payment and makes change for guests.
• May make, confirm and cancel reservations for guests.

Skills

Front desk experience

Customer service

Time management

Attention to detail

Reliable transportation

Education

High School Diploma or GED

Job description

Shamin Hotels in Virginia Beach is seeking a Guest Service Agent for seasonal front desk duties. You will greet guests, check in/out, reserve rooms, and answer questions about the area.

The role requires a high school diploma or GED, strong time management, attention to detail, and reliable transportation. You will handle payments and assist guests with services to ensure a positive stay.