Seasonal Front Desk Agent - Sawmill Creek Resort

Cedar Point; Fremont (OH); On-site; USD 16,000 - 23,000; Part time

Job summary

Cedar Point's Sawmill Creek Resort is seeking a Seasonal Front Desk Agent to deliver exceptional guest service, handle check-ins/outs, answer questions, and manage charges using the hotel PMS. Join a world-class team and help guests create memorable experiences while working in a fun, resort environment.

Requirements include being 18+, ability to bend, crouch and lift up to 50 lbs, and the ability to work nights, weekends, and holiday periods.

Qualifications

• Must be at least 18 years of age.
• Ability to bend, crouch, and stoop, push cart up to 50 lbs, and use cleaning chemicals.
• Ability to provide exceptional guest service.
• Ability to work nights, weekends, and holiday periods to meet business needs.
• Ability to pass a drug test, per Company policy, unless prohibited by law.
• Ability to pass a background check, if 18 years or older, per Company policy, unless prohibited by law.

Responsibilities

• Check guests in and out of Sawmill Creek and answer any guest questions or concerns throughout their stay.
• Answer guest questions in person and on the phone.
• Collect and record all charges as well as perform general office procedures.
• Learn and utilize the hotel Property Management System.

Skills

Guest service

Communication

Teamwork

Job description

Seasonal Front Desk Agent - Sawmill Creek Resort

At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exception al service to all guests staying at Sawmill Creek . You’ll also…

• Check guests in and out of Sawmill Creek and answer any guest questions or concerns throughout their stay.
• Answer guest questions in person and on the phone.
• Collect and record all charges as well as perform general office procedures.
• Learn and utilize the hotel Property Management System.

Overview:

$14.25/hour

Ages 18+

At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exception al service to all guests staying at Sawmill Creek . You’ll also…

• Check guests in and out of Sawmill Creek and answer any guest questions or concerns throughout their stay.
• Answer guest questions in person and on the phone.
• Collect and record all charges as well as perform general office procedures.
• Learn and utilize the hotel Property Management System.

Responsibilities:

Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN. As a member of our team, you’ll…

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
• Interact with different people of all ages and backgrounds.
• Gain skills, knowledge and experience that will benefit your future.

Qualifications:

• Must be at least 18 years of age
• Ability to bend, crouch, and stoop, push cart weighing up to 50 lbs., and use cleaning chemicals
• Ability to provide exceptional guest service
• Ability to work nights, weekends, and holiday periods to meet business needs
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law