Seasonal Front Desk Agent - Sawmill Creek Resort

Cedar Point; Amherst (OH); Presencial; USD 16.000 - 23.000; A tiempo parcial

Descripción de la vacante

Cedar Point is hiring a Seasonal Front Desk Agent at Sawmill Creek Resort to deliver exceptional service to guests and manage registrations. You will check guests in and out, answer questions, record charges, and use the Property Management System.

The role requires friendly communication and a readiness to assist guests during their stay. Responsibilities include greeting guests, handling inquiries by phone or in person, and ensuring a smooth check-in experience while maintaining accuracy and

Formación

• Must be at least 18 years old.
• Ability to bend, crouch, stoop and lift up to 50 lbs.
• Capable of passing a drug test and background check.

Responsabilidades

• Check guests in and out and answer questions during stay.
• Answer guest questions in person and on the phone.
• Record charges and perform general office tasks.
• Learn and use the hotel Property Management System.
• Deliver exceptional guest service and create memorable experiences.
• Interact with guests of all ages and backgrounds.

Conocimientos

Guest service

Communication

Availability

Descripción del empleo

Seasonal Front Desk Agent - Sawmill Creek Resort

At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exception al service to all guests staying at Sawmill Creek . You’ll also…

• Check guests in and out of Sawmill Creek and answer any guest questions or concerns throughout their stay.
• Answer guest questions in person and on the phone.
• Collect and record all charges as well as perform general office procedures.
• Learn and utilize the hotel Property Management System.

Overview:

$14.25/hour

Ages 18+

At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exception al service to all guests staying at Sawmill Creek . You’ll also…

• Check guests in and out of Sawmill Creek and answer any guest questions or concerns throughout their stay.
• Answer guest questions in person and on the phone.
• Collect and record all charges as well as perform general office procedures.
• Learn and utilize the hotel Property Management System.

Responsibilities:

Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN. As a member of our team, you’ll…

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
• Interact with different people of all ages and backgrounds.
• Gain skills, knowledge and experience that will benefit your future.

Qualifications:

• Must be at least 18 years of age
• Ability to bend, crouch, and stoop, push cart weighing up to 50 lbs., and use cleaning chemicals
• Ability to provide exceptional guest service
• Ability to work nights, weekends, and holiday periods to meet business needs
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law