Seasonal District Manager in Training — Multi-Store Ops

Jackson Hewitt - EMG

Jacksonville (NC)

On-site

USD 60,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Earned Wage Access

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

Job summary

Jackson Hewitt - EMG is hiring a Seasonal Assistant District Manager to provide real leadership development and oversee 20+ stores in the district. The role focuses on recruitment, retention, operations, and profitability, with access to sensitive information and a fast-paced environment.

The position runs from October 5, 2026 to April 24, 2027 as a full-time seasonal role, offering earned wage access, 401(k) matching, bonuses based on performance, health insurance, and growth opportunities.

Qualifications

Associate degree or equivalent related business experience.
2 years previous management or supervisory experience required with a passion for leading and inspiring others.
Entrepreneurial spirit that inspires out of the box thinking to impact business results.
Tax knowledge preferred.
Strong communication, interpersonal, organizational, and client service skills.
Must possess reliable transportation, insurance, and a driver’s license in good standing.
Proficiency with a variety of computer software applications such as electronic mail, internet browser, Dayforce or other HR information system, online time-tracking, Word, and Excel preferred.
Knowledge in accounting or tax preparation software preferred.
Ability to sustain energy and remain available to subordinates during season including evenings and weekends.
Ability to work under pressure, in a fast-paced working environment.

Responsibilities

Responsible for multi-unit retail locations in the assigned district and will work in tandem with the District Manager to strategically manage district operations to maximize efficiency, increase revenue and profitability.
Leads recruiting efforts, the interviewing process of seasonal employees and drives the tax education process and flow of teams, including the transition to hire process.
Monitors employee performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems, while partnering with Human Resources on training, development, complaints, and any employee relations issues.
Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers and landlords, works with District Manager on necessary corrective actions.
Continuously builds the business by retaining existing clients, attracting new clients, and creating positive brand awareness.
Resolves client complaints or answers client questions regarding policies and procedures.
Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Monitors GL & P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group. Also responsible for meeting all assigned district goals including, but not limited to revenue, cash control and tax return count in assigned area.