Seasonal District Leader — Multi-Store Operations

Jackson Hewitt - 1689; Tupelo (MS); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Training & development

Bonus based on performance

Employee discounts

Job summary

Jackson Hewitt - 1689 in Tupelo is seeking a Seasonal Assistant District Manager to lead district operations, coordinate six or more stores, and drive performance. The role emphasizes people leadership, recruitment, and profitability in a fast-paced retail environment.

You'll work with the District Manager, supervise seasonal staff, ensure standards, and implement process improvements while managing schedules, training, and customer experience during the peak season.

Qualifications

• Associate degree or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred but not required.
• 2 years previous management or supervisory experience required with a passion for leading and inspiring others.
• Entrepreneurial spirit that inspires out of the box thinking to impact business results.
• Tax knowledge preferred.
• Strong communication, interpersonal, organizational, and client service skills.
• Must possess reliable transportation, insurance, and a driver’s license in good standing.
• Proficiency with a variety of computer software applications such as electronic mail, internet browser, online time-tracking, Word, and Excel preferred.
• Knowledge in accounting or tax preparation software is preferred.
• Ability to sustain energy and remain available to subordinates during season including evenings and weekends.
• Ability to work under pressure, in a fast-paced working environment.

Responsibilities

• Responsible for multi-unit retail locations in the assigned district and will work in tandem with the District Manager to strategically manage district operations to maximize efficiency, increase revenue and profitability.
• Leads recruiting efforts, the interviewing process of seasonal employees and drives the tax education process and flow of teams, including the transition to hire process.
• Monitors employee performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems, while partnering with Human Resources on training, development, complaints, and any employee relations issues.
• Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers and landlords, works with District Manager on necessary corrective actions.
• Continuously builds the business by retaining existing clients, attracting new clients, and creating positive brand awareness.
• Resolves client complaints or answers client questions regarding policies and procedures.
• Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Monitors P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group. Also responsible for meeting all assigned district goals including, but not limited to revenue, cash control and tax return count in assigned area.

Skills

Strong communication

Interpersonal skills

Organizational skills

Client service

Entrepreneurial mindset

Tax knowledge

Driver's license

MS Office

Tax software

Seasonal availability

Work under pressure

Education

Associate degree or equivalent

2 years management experience

Job description

Jackson Hewitt - 1689 in Tupelo is seeking a Seasonal Assistant District Manager to lead district operations, coordinate six or more stores, and drive performance. The role emphasizes people leadership, recruitment, and profitability in a fast-paced retail environment.

You'll work with the District Manager, supervise seasonal staff, ensure standards, and implement process improvements while managing schedules, training, and customer experience during the peak season.