Seasonal Customer Service & Fulfillment Associate

Macy's; Roseville (MN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Job summary

Macy's is seeking an At Your Service Center Colleague in Roseville, MN to deliver a seamless shopping experience. You will support BOPS, returns, order pickups, and related tasks while upholding Macy's service standards.

This role emphasizes multitasking and a customer-first mindset in a fast-paced environment, with shifts including nights, weekends, and holidays. You will help keep the store inviting and ensure customers feel welcome from the moment they walk in.

Qualifications

• Flexible availability to work days, evenings, weekends and holidays.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules in English.

Responsibilities

• Assist customers in all aspects of total store fulfillment, including Buy Online Pick Up In Store (BOPIS) and returns.
• Proficiently handle transactions and use store systems to complete purchases and order pickups.
• Keep pickup, return, and service areas clean, organized and welcoming for customers.
• Provide genuine hospitality, welcome customers, and promote loyalty benefits while meeting daily sales goals.

Job description

Macy's is seeking an At Your Service Center Colleague in Roseville, MN to deliver a seamless shopping experience. You will support BOPS, returns, order pickups, and related tasks while upholding Macy's service standards.

This role emphasizes multitasking and a customer-first mindset in a fast-paced environment, with shifts including nights, weekends, and holidays. You will help keep the store inviting and ensure customers feel welcome from the moment they walk in.