Seasonal Customer Service Associate - In-Store & POS

Nordstrom, Inc.; Northern (KY); Hybrid; USD 26,000 - 27,000; Full time

Job summary

Nordstrom, Inc. is seeking a Seasonal Customer Service Representative in Canoga Park, CA. You will provide friendly service, resolve returns, support order pickup, and process transactions on the register.

The role emphasizes relationship-building, multi-system proficiency, and mentoring new hires on POS procedures. Hours vary, including evenings and weekends; strong ownership and accountability are required.

Qualifications

• Proven ability to build relationships with customers and teammates.
• Strong communication and interpersonal skills across systems (POS, mobile, web).
• Ability to train and onboard new hires on register/POS processes.

Responsibilities

• Deliver friendly, end-to-end customer service and resolve returns and exchanges.
• Process transactions accurately and support order pickup and ticketing.
• Mentor new hires on register operations and store procedures.
• Protect customer data and privacy through compliant handling.

Skills

Customer service

Multitasking

Communication

Tech literacy

Tools

POS system

MS Windows & Mobile OS

Job description

Nordstrom, Inc. is seeking a Seasonal Customer Service Representative in Canoga Park, CA. You will provide friendly service, resolve returns, support order pickup, and process transactions on the register.

The role emphasizes relationship-building, multi-system proficiency, and mentoring new hires on POS procedures. Hours vary, including evenings and weekends; strong ownership and accountability are required.