Seasonal Customer Care Specialist

Pinnacle Propane; Midland (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Seasonal position

Job summary

Pinnacle Propane in Midland, TX is seeking a Customer Care Representative - Seasonal to manage front-office tasks and provide first-level customer support. You will work closely with the Customer Care Supervisor to ensure responsive service and efficient administration.

Responsibilities include handling calls, processing inquiries, and supporting with propane bottle refilling as needed with training provided.

Qualifications

• Education: High school diploma or equivalent required.
• Effective communication with customers and colleagues.
• Proficient in Microsoft Office Suite or related software.

Responsibilities

• Answering calls and handling customer queries
• Adhere to assigned schedule and perform all tasks
• Provide first level support for customer complaints or issues
• Research and resolve customer inquiries
• Communicate with supervisor on daily/weekly performance
• Ensure satisfactory daily call answer rate and first call resolutions

Skills

Communication

Interpersonal skills

Teamwork

Microsoft Office

English fluency

Spanish advantage

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Pinnacle Propane in Midland, TX is seeking a Customer Care Representative - Seasonal to manage front-office tasks and provide first-level customer support. You will work closely with the Customer Care Supervisor to ensure responsive service and efficient administration.

Responsibilities include handling calls, processing inquiries, and supporting with propane bottle refilling as needed with training provided.