Seasonal Customer Care Specialist

Pinnacle Propane; Midland (TX); Vor Ort; USD 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

Seasonal position

Zusammenfassung

Pinnacle Propane in Midland, TX is seeking a Customer Care Representative - Seasonal to manage front-office tasks and provide first-level customer support. You will work closely with the Customer Care Supervisor to ensure responsive service and efficient administration.

Responsibilities include handling calls, processing inquiries, and supporting with propane bottle refilling as needed with training provided.

Qualifikationen

• Education: High school diploma or equivalent required.
• Effective communication with customers and colleagues.
• Proficient in Microsoft Office Suite or related software.

Aufgaben

• Answering calls and handling customer queries
• Adhere to assigned schedule and perform all tasks
• Provide first level support for customer complaints or issues
• Research and resolve customer inquiries
• Communicate with supervisor on daily/weekly performance
• Ensure satisfactory daily call answer rate and first call resolutions

Kenntnisse

Communication

Interpersonal skills

Teamwork

Microsoft Office

English fluency

Spanish advantage

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

Pinnacle Propane in Midland, TX is seeking a Customer Care Representative - Seasonal to manage front-office tasks and provide first-level customer support. You will work closely with the Customer Care Supervisor to ensure responsive service and efficient administration.

Responsibilities include handling calls, processing inquiries, and supporting with propane bottle refilling as needed with training provided.