Seasonal Customer Care Specialist

Pinnacle Propane, LLC

Midland (TX)

On-site

USD 17,000 - 22,000

Full time

14 days+

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Job summary

Pinnacle Propane, LLC is seeking a Customer Care Representative for a seasonal, frontline role. You will handle calls, resolve inquiries, and support the Customer Care team under supervision. Training and safety compliance are provided as part of this position.

The role emphasizes strong communication, organization, and the ability to adapt to a fast-paced environment, with standard office hours and minimal travel expectations for peak periods.

Qualifications

  • High school diploma or equivalent required.
  • Effective communication skills with customers and teammates.
  • Ability to resolve inquiries with a professional demeanor.

Responsibilities

  • Answer calls and handle customer queries.
  • Adhere to assigned schedule and complete tasks.
  • Provide first level support for customer issues.
  • Research and resolve customer inquiries.
  • Discuss daily/weekly/monthly results with supervisor.
  • Maintain satisfactory daily call answer rate and first call resolution.

Skills

Communication
Interpersonal Skills
Teamwork

Education

High school diploma

Tools

Microsoft Office

Job description

Pinnacle Propane, LLC is seeking a Customer Care Representative for a seasonal, frontline role. You will handle calls, resolve inquiries, and support the Customer Care team under supervision. Training and safety compliance are provided as part of this position.

The role emphasizes strong communication, organization, and the ability to adapt to a fast-paced environment, with standard office hours and minimal travel expectations for peak periods.

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