Seasonal Client Support Specialist | Flexible Schedule

Jackson Hewitt - CCT; Naugatuck (CT); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Work Lotto

Low-cost benefits

Teladoc

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Job summary

Jackson Hewitt - CCT is seeking a Seasonal Client Support Associate for our offices. You will be the friendly face for clients, engage with customers, confirm appointments, and help keep the client journey moving smoothly.

The role emphasizes strong communication, a welcoming attitude in a fast-paced retail setting, and opportunities for advancement, with benefits like earned wage access, flexible scheduling, and training and development.

Qualifications

• Excellent communication and customer service abilities.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and troubleshooting ability.
• Willingness to learn and grow in a customer-focused role.
• Ability to confirm appointments and distribute marketing materials.

Responsibilities

• Interact with clients and be the friendly face for visitors.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Basic computer skills

Willingness to learn

Customer service experience

Job description

Jackson Hewitt - CCT is seeking a Seasonal Client Support Associate for our offices. You will be the friendly face for clients, engage with customers, confirm appointments, and help keep the client journey moving smoothly.

The role emphasizes strong communication, a welcoming attitude in a fast-paced retail setting, and opportunities for advancement, with benefits like earned wage access, flexible scheduling, and training and development.