Seasonal Client Support Specialist - Flexible Hours

Jackson Hewitt - CCT; Cromwell (CT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Flexible schedule

Earned Wage Access

Competitive salary

Training & development

Opportunity for advancement

Employee discounts

Free tax preparation training and PTIN

Job summary

Jackson Hewitt - CCT is seeking a Seasonal Client Support Associate to greet clients and ensure exceptional service at our offices. You will confirm appointments, follow up with clients, and share marketing materials to keep visitors engaged during wait times.

Ideal candidates show strong interpersonal skills and customer-focused mindset, with experience in fast-paced retail and basic computer skills. Flexible scheduling and advancement opportunities are offered.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and be the friendly face for all visitors.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Customer service experience

Retail environment experience

Basic computer proficiency

Job description

Jackson Hewitt - CCT is seeking a Seasonal Client Support Associate to greet clients and ensure exceptional service at our offices. You will confirm appointments, follow up with clients, and share marketing materials to keep visitors engaged during wait times.

Ideal candidates show strong interpersonal skills and customer-focused mindset, with experience in fast-paced retail and basic computer skills. Flexible scheduling and advancement opportunities are offered.