Seasonal Client Support Specialist — Flexible Schedule

Jackson Hewitt - CCT; East Haven (CT); On-site; USD 1,929,000 - 2,755,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are

Flexible Schedule Options – Work that

Work Lotto (Win money for logged shift

Low-cost benefits (healthcare, dental,

Teladoc (Unlimited Teladoc sessions)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement within

Employee referral program

Medical & Prescription benefit option

Job summary

Jackson Hewitt - CCT is seeking a Seasonal Client Support Associate to warmly welcome clients, confirm appointments, and provide essential support. You will engage with clients, follow up with prospects, distribute materials, and keep visitors engaged to ensure smooth wait times.

We value strong communication, retail experience, and a willingness to learn. This role offers flexible scheduling and opportunities for advancement within the organization.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials to visitors.
• Keep clients engaged during wait times.
• Provide essential support and ensure exceptional client experiences.

Skills

Interpersonal skills

Communication skills

Retail environment experience

Customer service

Willingness to learn

Tools

Basic computer proficiency

Job description

Jackson Hewitt - CCT is seeking a Seasonal Client Support Associate to warmly welcome clients, confirm appointments, and provide essential support. You will engage with clients, follow up with prospects, distribute materials, and keep visitors engaged to ensure smooth wait times.

We value strong communication, retail experience, and a willingness to learn. This role offers flexible scheduling and opportunities for advancement within the organization.