Seasonal Client Support Specialist - Flexible Schedule

Jackson Hewitt - CCT; Hamden (CT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Jackson Hewitt - CCT is seeking a Seasonal Client Support Associate to provide exceptional client experiences in our office environment. You will greet clients, confirm appointments, follow up with leads, and distribute marketing materials.

This role focuses on friendly service, efficient support, and keeping clients engaged while they wait. The position offers flexible scheduling and opportunities to grow within the organization, with training and development provided to help you succeed in a

Qualifications

• Must have strong interpersonal and communication skills.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot common issues.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and act as the friendly face at our offices.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to clients and staff.
• Keep clients engaged during wait times to ensure a positive experience.

Skills

Interpersonal skills

Communication skills

Retail experience

Computer literacy

Growth mindset

Customer service or sales experience (

Job description

Jackson Hewitt - CCT is seeking a Seasonal Client Support Associate to provide exceptional client experiences in our office environment. You will greet clients, confirm appointments, follow up with leads, and distribute marketing materials.

This role focuses on friendly service, efficient support, and keeping clients engaged while they wait. The position offers flexible scheduling and opportunities to grow within the organization, with training and development provided to help you succeed in a