Seasonal Client Support Associate — Flexible Hours & Growth

Jackson Hewitt - CCT; Shelton (CT); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Earned Wage Access

Flexible schedule

Training & development

401k with Company Match

Referral bonus opportunities

Free tax preparation training

Job summary

Jackson Hewitt - CCT is seeking a Seasonal Client Support Associate to greet clients and deliver exceptional service in our offices. You will engage with clients, confirm appointments, and help guide them through their visit with friendly, proactive support.

The role offers flexibility with full-time and part-time options, plus perks like training, discounts, and advancement opportunities. Great communication skills and a customer-first mindset are essential.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Retail experience

Computer proficiency

Customer service

Willingness to learn

Job description

Jackson Hewitt - CCT is seeking a Seasonal Client Support Associate to greet clients and deliver exceptional service in our offices. You will engage with clients, confirm appointments, and help guide them through their visit with friendly, proactive support.

The role offers flexibility with full-time and part-time options, plus perks like training, discounts, and advancement opportunities. Great communication skills and a customer-first mindset are essential.