Seasonal Client Support Associate - Flexible Schedule

Jackson Hewitt - CTS; Dover (NH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible schedule

Advancement opportunities

Training available

401k match

Identity theft protection

Discount program

Free tax preparation training

Job summary

Jackson Hewitt - CTS is seeking a Seasonal Client Support Associate to be the friendly face for our clients while delivering exceptional service in a welcoming, customer-focused environment.

You will confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. We welcome all work backgrounds and encourage growth with training and advancement opportunities.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Tech troubleshooting

Customer service

Job description

Jackson Hewitt - CTS is seeking a Seasonal Client Support Associate to be the friendly face for our clients while delivering exceptional service in a welcoming, customer-focused environment.

You will confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. We welcome all work backgrounds and encourage growth with training and advancement opportunities.