Seasonal Client Support Specialist - Flexible Hours & Growth

Jackson Hewitt - CPI; Waterford (CT); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Earned Wage Access

Signing bonus

Flexible schedule

Advancement opportunities

Training & development

Employee discounts

401k match

Job summary

Jackson Hewitt - CPI is seeking a Seasonal Client Support Associate to be the friendly face for our offices and ensure an excellent client experience. You will engage with clients, confirm appointments, follow up with prospects, and distribute marketing materials in a fast-paced retail setting.

We welcome those with strong communication skills and a customer-focused mindset. This role offers flexible scheduling, training, advancement opportunities, and benefits.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and provide helpful assistance.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and explain services to clients.
• Keep clients engaged during wait times.
• Contribute to a welcoming, service-oriented environment.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service

Willingness to learn

Job description

Jackson Hewitt - CPI is seeking a Seasonal Client Support Associate to be the friendly face for our offices and ensure an excellent client experience. You will engage with clients, confirm appointments, follow up with prospects, and distribute marketing materials in a fast-paced retail setting.

We welcome those with strong communication skills and a customer-focused mindset. This role offers flexible scheduling, training, advancement opportunities, and benefits.