Seasonal Client Support Specialist | Flexible Schedule

Jackson Hewitt - CTS; Leominster (MA); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are-

Job summary

Jackson Hewitt - CTS is seeking a Seasonal Client Support Associate to be the friendly face for all visitors in our offices. You will engage with clients, confirm appointments, and follow up with past and prospective clients while distributing marketing materials to keep clients engaged during wait times.

We welcome candidates from diverse work backgrounds and experience levels to apply. Full-time and part-time roles are available with flexible scheduling and advancement opportunities.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication

Retail experience

Computer basics

Customer service experience

Willingness to learn

Job description

Jackson Hewitt - CTS is seeking a Seasonal Client Support Associate to be the friendly face for all visitors in our offices. You will engage with clients, confirm appointments, and follow up with past and prospective clients while distributing marketing materials to keep clients engaged during wait times.

We welcome candidates from diverse work backgrounds and experience levels to apply. Full-time and part-time roles are available with flexible scheduling and advancement opportunities.