Seasonal Client Support Associate - Flexible Hours & Growth

Jackson Hewitt - CCT; Bristol (CT); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are 

Flexible Schedule Options – Work that"

Work Lotto (Win money for logged shift

Low-cost benefits (healthcare, dental 

Teladoc (Unlimited Teladoc sessions)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement within,

Employee referral program

Medical & Prescription benefit option

Job summary

Jackson Hewitt - CCT is seeking a Seasonal Client Support Associate to serve as the friendly face for clients visiting our offices, delivering excellent service and essential support. You will engage with clients, confirm appointments, follow up with prospects, and help distribute marketing materials while keeping clients engaged during wait times.

The role emphasizes customer-centric service in a welcoming environment, with opportunities to learn and grow.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients to ensure exceptional experiences.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to clients in offices.
• Keep clients engaged during wait times.

Skills

Interpersonal skills

Communication

Retail experience

Basic computer skills

Troubleshooting

Customer service experience

Willingness to learn

Job description

Jackson Hewitt - CCT is seeking a Seasonal Client Support Associate to serve as the friendly face for clients visiting our offices, delivering excellent service and essential support. You will engage with clients, confirm appointments, follow up with prospects, and help distribute marketing materials while keeping clients engaged during wait times.

The role emphasizes customer-centric service in a welcoming environment, with opportunities to learn and grow.