Seasonal Client Support Specialist

Jackson Hewitt - EMH; Siler City (NC); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Full-time and part-time positions

Flexible schedule

Work Lotto

Low-cost benefits

Teladoc

Free identity theft protection

Corporate discount program

Free tax preparation training

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement

Employee referral program

Medical & Prescription benefit

401k with Company Match

Earned Wage Access

Résumé du poste

Jackson Hewitt - EMH is seeking a Seasonal Client Support Associate to be the friendly face for visitors, delivering exceptional client experiences and essential support. You will engage with clients, confirm appointments, follow up with past and potential clients, and distribute marketing materials in a fast-paced, customer-focused environment.

Full-time or part-time roles are available, with flexible scheduling and opportunities for advancement.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilités

• Actively engage with clients and answer questions.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to visitors.
• Keep clients engaged during wait times and provide essential support.
• Contribute to a positive client journey at the office.

Connaissances

Interpersonal skills

Communication skills

Retail experience

Customer service experience

Basic computer skills

Willingness to learn

Description du poste

Jackson Hewitt - EMH is seeking a Seasonal Client Support Associate to be the friendly face for visitors, delivering exceptional client experiences and essential support. You will engage with clients, confirm appointments, follow up with past and potential clients, and distribute marketing materials in a fast-paced, customer-focused environment.

Full-time or part-time roles are available, with flexible scheduling and opportunities for advancement.