Seasonal Client Support Specialist

Jackson Hewitt - EMH; Apex (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Earned wage access

Flexible schedule

Training & development

Health benefits (medical, dental &/or视

Teladoc access

Identity theft protection

Corporate discounts

401k with company match

Employee referral program

Free tax preparation training

Job summary

Jackson Hewitt - EMH is seeking a Seasonal Client Support Associate to be the friendly face for clients visiting our offices. You will actively engage with clients, confirm appointments, and follow up with past and potential clients to foster continued engagement.

In this customer-focused role, you will distribute marketing materials, support with wait times, and help deliver exceptional client experiences. Flexible schedules and advancement opportunities are available.

Qualifications

• Must have strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and troubleshooting ability.
• Customer service or sales experience is preferred but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and provide excellent service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and promote services.
• Maintain client engagement during wait times.

Skills

Interpersonal skills

Communication

Retail experience

Computer proficiency

Customer service

Job description

Jackson Hewitt - EMH is seeking a Seasonal Client Support Associate to be the friendly face for clients visiting our offices. You will actively engage with clients, confirm appointments, and follow up with past and potential clients to foster continued engagement.

In this customer-focused role, you will distribute marketing materials, support with wait times, and help deliver exceptional client experiences. Flexible schedules and advancement opportunities are available.