Seasonal Client Experience Specialist

Jackson Hewitt - EMH; Mebane (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Flexible schedule

Training & development

Employee discounts

Opportunity for advancement

Job summary

Jackson Hewitt - EMH is seeking a Seasonal Client Support Associate to greet clients, answer questions, and ensure smooth visits in a welcoming, customer-service oriented environment.

You will engage with clients, confirm appointments, follow up with past and potential clients, distribute materials, and keep clients engaged during wait times. Opportunities for advancement and a flexible schedule are offered.

Qualifications

• Strong interpersonal and communication skills are required.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Greet clients and support their needs in a welcoming environment.
• Confirm appointments and assist clients upon arrival.
• Follow up with past and potential clients to maintain engagement.
• Distribute marketing materials to clients and prospects.
• Keep clients engaged during wait times to enhance the experience.

Skills

Interpersonal skills

Communication skills

Retail experience

Computer proficiency

Customer service experience

Willingness to learn

Job description

Jackson Hewitt - EMH is seeking a Seasonal Client Support Associate to greet clients, answer questions, and ensure smooth visits in a welcoming, customer-service oriented environment.

You will engage with clients, confirm appointments, follow up with past and potential clients, distribute materials, and keep clients engaged during wait times. Opportunities for advancement and a flexible schedule are offered.