Seasonal Client Support & Engagement Specialist

Jackson Hewitt; North Smithfield (RI); Vor Ort; USD 27.000 - 42.000; Vollzeit

Benefits dieser Stelle

Full-time and part-time positions are:

Flexible Schedule Options

Earned Wage Access

Training & development

Healthcare benefits

Dental & vision

Teladoc

Identity theft protection

Corporate discount program

Free tax prep training

PTIN reimbursement

Referral bonus opportunities

Free continuing tax education

Advancement opportunities

Employee referral program

401k with company match

Zusammenfassung

Jackson Hewitt is seeking a Seasonal Client Support Associate to welcome clients and provide essential support at our offices. You will engage with clients, confirm appointments, and help keep the client journey smooth during wait times.

This role emphasizes strong communication, a friendly attitude, and the ability to learn. We offer flexible schedules, earned wage access, training, and opportunities for advancement.

Qualifikationen

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Aufgaben

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Kenntnisse

Interpersonal skills

Communication skills

Customer service experience

Basic computer proficiency

Ability to troubleshoot

Jobbeschreibung

Jackson Hewitt is seeking a Seasonal Client Support Associate to welcome clients and provide essential support at our offices. You will engage with clients, confirm appointments, and help keep the client journey smooth during wait times.

This role emphasizes strong communication, a friendly attitude, and the ability to learn. We offer flexible schedules, earned wage access, training, and opportunities for advancement.