Seasonal Client Support Specialist — Flexible Hours & Growth

Jackson Hewitt - ACK; City of Rome (NY); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Earned Wage Access

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate to be the friendly face for our offices, delivering exceptional client experiences and providing essential support. You will actively engage with clients, confirm appointments, and help them navigate wait times.

No prior experience required; strong communication helps. We offer benefits like earned wage access, discounts, flexible schedules, and opportunities for advancement.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Be the friendly face for visitors to our offices and provide essential support.

Skills

Interpersonal skills

Communication skills

Retail experience

Basic computer skills

Customer service

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate to be the friendly face for our offices, delivering exceptional client experiences and providing essential support. You will actively engage with clients, confirm appointments, and help them navigate wait times.

No prior experience required; strong communication helps. We offer benefits like earned wage access, discounts, flexible schedules, and opportunities for advancement.