Seasonal Client Support Pro | Flexible Schedule & Growth

Jackson Hewitt; Northborough (MA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Earned Wage Access

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Signing bonus

Training & development

Full-time and part-time positions are 

Flexible Schedule Options – Work that…

Work Lotto

Low-cost benefits

Teladoc

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement

Employee referral program

Medical & Prescription benefit option

401k with Company Match

Earned Wage Access – additional

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate to greet clients and provide essential support in our offices. You will actively engage with clients, confirm appointments, follow up with past and potential clients, and distribute marketing materials to keep clients engaged during wait times.

We offer a welcoming, customer-service oriented environment with excellent communication skills. Opportunities for advancement and a flexible schedule are available.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients actively to ensure exceptional experiences.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to clients and keep them engaged during wait times.

Skills

Strong interpersonal and communication

Experience in a fast-paced retail

Basic computer proficiency

Troubleshooting ability

Customer service or sales experience (

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate to greet clients and provide essential support in our offices. You will actively engage with clients, confirm appointments, follow up with past and potential clients, and distribute marketing materials to keep clients engaged during wait times.

We offer a welcoming, customer-service oriented environment with excellent communication skills. Opportunities for advancement and a flexible schedule are available.